Privacy Policy
Last Updated: June 8, 2025
At TSR Catering & Events (operated under AlphaFoods), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information across our brands, including TSR Catering & Events and Party Meals by Kilo.
1. Information We Collect
- We may collect the following types of personal information:
- Contact Details: Name, phone number, email address
- Event Information: Type of event, date, location, number of guests
- Service Preferences: Cuisine choices, special requests, feedback
- Transaction Details: Payment status, billing details (if applicable)
- Communication Records: Emails, messages, or calls related to service
2. How We Collect Data
- We collect data through the following channels:
- Website contact and booking forms
- WhatsApp or phone calls
- Emails and direct inquiries
- Offline bookings and written communication
- Customer feedback or reviews
3. Purpose of Data Collection
- We use your information to:
- Respond to inquiries and provide quotations
- Plan, confirm, and deliver catering/event services
- Process payments and generate invoices
- Send important service updates or reminders
- Share offers or promotions (with opt-out option)
- Improve our food and service offerings
4. Cookies and Analytics
- Our website may use cookies or third-party analytics tools to:
- Monitor website performance and traffic
- Enhance user experience
- Understand user behavior to improve content
- You can disable cookies in your browser settings if preferred.
5. Data Sharing
- We do not sell or rent your personal information. We may share data only with:
- Payment Gateways (e.g., for secure online transactions)
- Delivery Partners (for food or logistics purposes)
- Website/IT Support Services (for website hosting and security)
- You can disable cookies in your browser settings if preferred.
- All partners are contractually obligated to handle your data securely and confidentially.
6. Data Protection and Storage
- We take reasonable precautions to protect your information. Data is:
- Stored on secure servers or cloud platforms
- Accessible only by authorized personnel
- Protected against unauthorized access, alteration, or disclosure
7. Marketing & Communication
- We may send occasional updates or promotional messages via email or WhatsApp. You can opt out at any time by replying "STOP" or contacting us directly.
8. Your Rights
- You may:
- Request access to your personal data
- Ask us to correct or update any inaccurate data
- Request deletion of your data from our records
- To make such requests, contact us using the details below.
9. Third-Party Links
- Our website may contain links to third-party sites (e.g., payment or social platforms). We are not responsible for their privacy practices and encourage you to read their policies.
10. Policy Updates
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
- For questions, feedback, or data-related requests, contact:
- alpphafoods@gmail.com
- 7249464781
